Pushing quality customers to different marketing channels

Marketing these days is not limited to particular strategies or methods, scope for marketing channels has grown in past few years. This is because of technology which is constantly changing with time and surroundings. People few years back used to hesitate to use video calling but now everyone is upto video calling. Businesses also have adopted video calling to their core. They can now have conferences without physically being present…

November 21, 2016
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Customer Retention Tips for businesses

Relying only on very few customers can leave a business vulnerable. Losing just one customer  could mean huge crisis. By consistently focusing on ideas to boost  business, one can reduce risk of failure and can grow business in a sustainable way. Here are few tips to help businesses to sustain. Know your customer: It is very essential to know your customer perfectly. Knowing your customer is the key to great…

October 17, 2016
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Customer Experience and Single Sign-On

August 9, 2016

Are you an entrepreneur? Yes! Do you know what your customers are talking about your brand and what is the quality of service they are getting? If your answer is no, then my friend you are in big trouble. You need to be a little bit active while dealing with your customers. You need to take special attention on the quality of service that you are offering to your customers….

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How quick is your response to the customer’s experience?

August 1, 2016

The arrival of digital age, combined with the 24/7 hours connectivity thanks to smartphones, it has become mandatory for businesses to listen to their customers and reply to their every single query, feedback, questions as well as complaints and the longer it takes to get a reply from you, the more frustrated your customer becomes. Regardless of the customer feedback you receive being positive or negative, you should have a…

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How IT Can Improve Your Customer Service

August 1, 2016

When a business pays for marketing to acquire customers, the loss is even more costly by not converting visitors to the site. It’s no secret that customer service is important. Use the available technology and the IT department to improve the marketing and customer service department’s ability to do a good job. Know the Customers The marketing department knows and understands the customers, but this information needs to be shared…

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Your small business idea must start with profit in mind

July 26, 2016

The first priority for your new small business must be to make money. Many entrepreneurs are inspired to start a small business based on an idea that excites them. This is a great way to stay motivated in the tough times, but it does not always pay the bills. What does pay the bills is the success of your business with your customer. A practical example that we can take…

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Why Managing Customer Identities Is The First Thing To Do Today?

June 17, 2016

The digital age is all about customer identities which provides you information about your customers including who they are, what they like, where they reside, etc. Identity is the core of doing business which makes it must for businesses to manage it in such a way that it can serve maximum benefits. Did you know, as of 2014, there are around 3 billion online users and the number keeps growing…

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